Pfizer
LifeCell
Corporation
Solix,
Inc
KMC
Telecom
Blockbuster
The
Reading Hospital & Medical Center
Rohm
and Haas Company
Pillsbury
Family
HealthCare Network of California
Wachovia
Securities
Natural
Lands Trust
Digitas
Marakon
Associates
Emerson
Resources
American
Baptist Churches
"Susan is a cut above other consultants because she is extremely intuitive and holistic. She connects all the dots between a culture, an organization, and an individual. She’s got a very broad view and at the same time she can be tactical and pragmatic when that’s called for. She has a lot of flexibility in terms of her skill set that I have not experienced with others."
- -Vice President, Human Resources, LifeCell Corporation
"Susan brings credibility that resonates with the individuals she works with. As an independent consultant, her perceptions and observations add value to the discussion. It breaks the vacuum. An added benefit is the consistency that Susan brings to our business because we have been a long-term client. We know that the product is going to be good and her perspective is independent yet consistently engaged at Pfizer."
- -Senior Vice President, Pfizer Global R&D
"Sue’s work is absolutely excellent and very helpful. She delivers on-time and her work is well thought-out and thorough. She has helped us to create and drive solid long term development plans. This has contributed to the retention of high potential individuals. There is also an element of her work that has led to better cross-functional teamwork. She helps the organization to come together in a much more thoughtful and collaborative way."
- -Senior Vice President, Commercial Operations, LifeCell Corporation
"I think Sue is fabulous. She delivers a consistently good product. She’s pragmatic in her approach, she doesn’t overcomplicate things. Sue partners very well. She takes into consideration how what she is doing will fit into the larger strategy for the business. Sue is really talented and a pleasure to work with. Her approach really resonates with our leaders."
- - Human Resources Director, Pfizer Global R&D
"Sue builds trust. She has an ability to draw people out. She creates an environment where people can be open and talk about their challenges. She helps people say, “Hey, I’m not perfect – help me work on it.” I truly see Sue as a partner. It’s almost as if she has as much invested in our success as we do. I’m assuming she works this way with everyone, which is why she is successful. It comes back to the flexibility and adaptability that she brings and her interest in really knowing her clients. I’ve worked with good consultants in the past, but Sue took that to an even higher level."
- -Human Resources Director, Emerson Resources
"Sue is very careful to take the time to understand the culture, the issues, and the people. She goes deep into the organization without being intrusive. She’s very sensitive to the protocol and to building relationships at the same time. She provides constructive feedback without being judgmental."
- -Manager of Professional Development, Marakon Associates
"Susan is extremely intelligent and creative but she comes across as very down to earth. I’m just impressed with the ease with which she interacts. She’s very artful about her approach so that people aren’t put on the defensive. She builds trust. One of the most profound things I’ve noticed about Susan’s work in the company is that she is able to get managers more connected with their people. Our technical managers tend to drift off into the technical aspects of their work and lose the affiliation needed for leadership. Susan is able to connect people and get relationships established where there were none before."
- -Vice President, Human Resources, LifeCell Corporation
"Sue is really good at getting interactions going amongst a group. Working with Sue has brought a lot to our attention as to what we need in leadership and how we need to fine tune our abilities. Her ability to interact with the management team and to facilitate dialogue amongst us is so great. The most significant impact to Sue’s work is that she has really brought the leadership team together. She has facilitated personal discoveries and revelations that helped us to bond and become a more cohesive group."
- -President, Emerson Resources
"Sue is very insightful about people and their development; she’s a great coach. She has an ability to ask critical questions that make you think about how you can do things differently and better. She’s fairly strategic about the way she approaches projects. She thinks about the total business and the impact an individual may have on the business. Over time I have found Sue to be a true partner and a great teammate. She helps me to think about my own organization and the management of my talent."
- -Senior Vice President, Commercial Operations, LifeCell Corporation
"Susan has a different style. She is very personable, easy to talk to. She is more personally involved and tailors her approach according to the individual and the feedback. Susan has the ability to make people feel comfortable. She has pretty good insight and gets to the key issues fairly quickly – to the point of surprising you. The result with my team is that people are communicating more openly and the teamwork is certainly on a higher level."
- -Vice President, Research, LifeCell Corporation
"I appreciate Susan’s style. She is conversational and practical and that brings significant value. I like the partnership that Susan builds into her process. Probably the biggest distinction of her work is that her analysis of development recommendations is of a better quality and more substantive than others I’ve seen. She provides a strategic analysis but also helps with the tactics to make it actionable."
- -Senior Vice President, Pfizer Global R&D
"Sue’s coaching is very good. I have recently transitioned to my role as President in the firm and Susan has helped guide me to think about how to take a leadership role. Our working relationship is very good; it is easy to bounce ideas off of her. I’ve spoken to Sue a lot about the different managers on my team and she was able to offer me a lot of insight. She did a nice job of broadening my perceptions of certain people: opening my eyes to certain strengths and weaknesses that I might not have noticed on my own."
- -President, Emerson Resources